Política de Privacidad

To be transparent about how we collect and process your personal information:

We want you to be fully informed about how your Personal Data is used and processed. Our website exists for that purpose — to provide you with clear, relevant information through a range of methods and procedures.
Where specific details are needed, we will provide them at the appropriate time.
If you have any questions or require clarification regarding any legal limitations that may apply, please contact us at the email address below: info@firmecomercianza.com

Personal data will only be used for the purposes specified in this Policy.

We may process your personal data for a number of purposes: to provide the website and connect you with third-party trading platforms (the "Services"), to improve the website, to protect our rights and interests, to support the maintenance and delivery of the Services, to comply with any regulatory or legal obligations, and to carry out administrative and business activities related to the Services.
We also process your personal data to better understand your preferences and needs.

To exercise meaningful rights over your Personal Data:

You have the right to access, modify, or delete your personal data at any time, restrict or stop its use for specific or general purposes, and request its transfer to yourself or a third party. Contact us whenever you need — we will handle every request.

Protect Your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. ¿El Alcance?

This policy describes the personal data the Company collects about individuals, how it is processed, shared with third parties, and protected.
This policy applies to information linked to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or through a combination of additional information we hold or can access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly seek, collect, or process information from individuals under 18, nor do we permit them to use our services. If we become aware that such information has been collected, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you access our services, channels, or website, we collect your personal data. In some cases, we request this directly from you. In others, we collect it by analysing how you use our services or channels, or by receiving your information from external partners.

There is no requirement to disclose personal information to the company, nor any consequences for not doing so.

You are not required to provide us with any personal data. In certain circumstances, you may choose not to share personal data with us; however, doing so may prevent us from delivering our Services or granting you access to the website.

4. ¿Qué tipo de Datos Personales podemos recopilar? Cuando visita nuestro sitio web, recopilamos la siguiente información personal:

This includes information about your online activity, traffic data (such as IP address, access dates and times), language settings, software crash logs, browser type, and device details. This information is not personal data and cannot be used to identify you.
Personal Data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, home address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

The Company may also share personal data with third-party service providers, including hosting and storage providers that process IP address information, as well as user experience analytics providers.
At your request, we may also share specific personal data with third-party trading platforms. In such cases, we will share only the personal data you have provided to us. Your personal data shared with those platforms will be governed by their respective privacy policies. Your personal data may be shared with more than one trading platform.
The Company may share personal data with affiliated entities or business partners where doing so supports the improvement and optimisation of the products and services offered to clients.
Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose personal data to regulatory, local, or other competent authorities.
The Company may also share your personal data with prospective investors or acquirers, or with lenders of the Company or any other entity within the group, in connection with a proposed or completed transaction — including the transfer or sale of assets belonging to the Company or any group entity — or as part of any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and show you products and services relevant to your interests. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are downloaded temporarily to your device and expire when you close your browser. Others are persistent cookies. Persistent cookies remain on your device for a period of time after you close your browser, helping the website recognise you as a returning user and enabling you to access it again.

Tipos de Cookies:

They may be used by us according to their purpose:

AVISO DE SEGUIMIENTO EN LÍNEA
Este servicio no admite actualmente señales de no rastreo.
8. Conservación de sus datos personales

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, and policies.
We share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We periodically review the personal data we hold to confirm it is still necessary to retain.

9. Transfers of Personal Information to a Third Country or International Organisation

10. Personal Data Security We implement technical and organisational measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Access to your personal data is restricted to personnel and third parties who have a legitimate business need to process it. All such parties are bound by confidentiality obligations and will only process your personal data in accordance with our instructions. We have procedures in place to respond to any suspected personal data breach. Where required, we will notify you and the relevant supervisory authority of a breach. No transmission of data over the internet or any storage system can be guaranteed as completely secure. While we take reasonable steps to protect your personal data, transmission is at your own risk. Once we have received your data, we apply appropriate security procedures to guard against unauthorised access. You are responsible for keeping any access credentials confidential. Do not share your password or account access with any third party.

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained free of error, nor can we be held liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be required to disclose your Personal Data to third parties, such as public authorities. We have no control over the security measures applied by such third parties to your Personal Data in those circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any Personal Data you transmit to us online.

11. Links to Third-Party Websites

This website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of personal data by those sites or applications, and this Policy does not apply to actions taken through them.
Before accessing or using any third-party site or application, we recommend reading its privacy policy carefully. We also advise caution when sharing any personal data with those platforms.

12. Changes to This Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. We encourage you to review this Policy periodically to stay informed about how we protect your information. Continued use of our services following any changes constitutes your acceptance of the updated Policy.

Before accessing any third-party website or application, read its privacy policy carefully. Be selective about the personal data you share with them.

13. Your Rights Regarding Your Personal Information

You have the right to request verification of the accuracy of your Personal Data, to have errors corrected, and to request deletion of any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to information you provide in connection with your Personal Data. To exercise any of these rights, send an email to the address listed below.
Right of Access
We may verify the accuracy of the Personal Data we are processing about you. If confirmed, you may access your Personal Data.
We will provide one electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request.
The right of access to Personal Data must not conflict with the rights and freedoms of third parties. If a request would be detrimental to another person's rights or freedoms, we may decline or limit our response.
Right of Rectification
We will correct inaccurate Personal Data upon request. You also have the right to request that any incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right of Erasure
This right applies in the following circumstances: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) erasure is required to comply with a legal obligation applicable to us.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you contest the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be stored with your consent, for the establishment, exercise, or defence of legal claims, for the protection of another individual's rights, or where there is a significant public interest under European Union or Member State law.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to us in a structured format.
You may request that your Personal Data be transferred directly from us to another controller where technically feasible. Exercising this right does not affect your right of erasure. The right to data portability does not affect the rights or freedoms of third parties.
Right to Object
You may object at any time to the processing of your Personal Data where that processing is based on our legitimate interests or those of a third party, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue processing.
With respect to direct marketing, you may object at any time to the processing of Personal Data concerning you.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with your competent supervisory authority.
A complaint may be submitted to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data, as detailed in section 13.
We will provide the information requested under your rights in section 13 within one month of receiving your request. Where necessary, this period may be extended by up to two additional months depending on the complexity and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Subject to section 13, information provided in response to a rights request will be supplied free of charge. Where a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may decline to act.
If we have reasonable doubts about the identity of the person submitting a request, we may require additional information to confirm it.